SHIPPING POLICY

Last Updated: June 2026

Thank you for shopping with AquaPureShower.com.

We are committed to delivering your order as quickly and efficiently as possible. Please review the following shipping information before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, order processing may take slightly longer than usual.

Shipping Times

Estimated delivery times:

• United States: 5–12 business days

Delivery times are estimates only and are not guaranteed.

Factors such as weather conditions, carrier delays, customs inspections, or peak shipping seasons may affect delivery schedules.

Shipping Costs

Shipping costs are calculated and displayed during checkout before payment is completed.

From time to time, AquaPureShower.com may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take up to 72 hours to become active after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us immediately at support@aquapureshower.com.

We cannot guarantee address changes after an order has been processed.

Lost, Stolen, or Delayed Packages

AquaPureShower.com is not responsible for delays caused by shipping carriers.

If a package is marked as delivered but cannot be located, customers should contact the carrier directly and file a claim when applicable.

We will gladly assist with carrier investigations whenever possible.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and provide:

• Your order number

• Photos of the damaged item

• Photos of the packaging

We will review the claim and provide an appropriate resolution.

Contact Information

AquaPureShower.com

Email: support@aquapureshower.com

Phone: +1 (302) 555-8472

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM (EST)